Tourify
What Happens Next?
Understanding our process helps you feel confident about booking with us. From instant confirmation to post-trip follow-up, here's exactly what you can expect at every stage of your Sri Lankan adventure.
The moment you complete your booking, our automated system instantly processes your reservation and sends comprehensive confirmation details.
Within 24 hours, expect a warm personal call from our Sri Lankan team to welcome you to the Tourify family and ensure everything is perfectly tailored for your trip.
Within one week of your booking confirmation, we finalize all arrangements to ensure your seamless arrival. This includes confirming accommodations, coordinating transportation, and preparing your complete travel documentation.
One week before your arrival, we'll reach out to confirm your travel details, gather arrival information, and address any last-minute needs or special requests you may have.
Throughout your entire journey, our dedicated support team remains available around the clock to ensure you have the most incredible experience possible.
Your relationship with Tourify extends beyond your trip. We value feedback and love celebrating your amazing memories with our growing travel community.
How We Support You Every Step
Comprehensive support is at the heart of what we do. Here are all the ways we're there for you throughout your journey.
Round-the-clock phone support for any urgent needs during your journey. Our multilingual team ensures clear communication.
Modern, convenient messaging support for real-time communication. Share photos, ask questions, and get immediate responses.
Self-service online platform where you can manage your booking, access important documents, and track your trip progress.