Find answers to your questions, get support, and discover everything you need for your perfect Sri Lankan adventure
To make a booking, simply browse our tour templates, select your preferred itinerary, customize it to your liking, and proceed to checkout. You can pay a 30% deposit to confirm your booking and choose from flexible payment plans for the remaining balance.
We accept all major credit cards (Visa, MasterCard, American Express). All payments are securely processed through Stripe.
Yes, you can modify or cancel your booking up to 48 hours before your tour date. Cancellation fees may apply depending on how close to the departure date you cancel.
Most visitors need an Electronic Travel Authorization (ETA) to enter Sri Lanka. You can apply online before your trip. Some nationalities may be exempt or require a traditional visa. Contact our support team for personalized assistance with visa requirements.
To make a booking, simply browse our tour templates, select your preferred itinerary, customize it to your liking, and proceed to checkout. You can pay a 30% deposit to confirm your booking and choose from flexible payment plans for the remaining balance.
We accept all major credit cards (Visa, MasterCard, American Express). All payments are securely processed through Stripe.
Yes, you can modify or cancel your booking up to 48 hours before your tour date. Cancellation fees may apply depending on how close to the departure date you cancel.
Most visitors need an Electronic Travel Authorization (ETA) to enter Sri Lanka. You can apply online before your trip. Some nationalities may be exempt or require a traditional visa. Contact our support team for personalized assistance with visa requirements.
You can reach our support team 24/7 via live chat, email at support@thetourify.com or WhatsApp at +61 1800 595 430.
Our tours operate rain or shine. In case of severe weather that affects safety, we'll work with you to reschedule or provide alternative activities. Weather-related cancellations are rare but are handled case-by-case.
Absolutely! All our tours are fully customizable. You can add or remove destinations, change accommodation levels, extend your stay, or add special activities. Contact us to discuss your preferences.